Terms of service
Welcome to Cleanbilla.
By accessing or using our website, you agree to be bound by these Terms and Conditions.
We believe cleaning should be kind, and that includes being transparent about how we operate.
1. Definitions
- “Company”, “we”, “us”, “our” refers to Cleanbilla
- “Website” refers to www.cleanbilla.in
- “Service” refers to the use of our website and purchase of our products
- “You”, “User” refers to any person accessing or using our website
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into a binding contract
3. Use of Website
You agree to:
- Use the website only for lawful purposes
- Not misuse, disrupt, or attempt unauthorized access
- Not engage in fraudulent or harmful activities
We reserve the right to restrict access if misuse is detected.
4. Products & Orders
a. Product Information
We strive to ensure that all product descriptions, images, and information are accurate.
However:
- Minor variations in color, texture, or packaging may occur
- Natural and eco-friendly formulations may vary slightly due to ingredient nature
b. Order Acceptance
All orders placed are subject to acceptance and availability.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities
- Correct pricing or product errors
c. Pricing
Prices are subject to change without prior notice.
Any pricing errors may be corrected even after an order is placed.
5. Shipping & Delivery
Delivery timelines are estimates and may vary based on:
- Location
- Courier partner availability
- External factors
Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
We recommend reviewing it before making a purchase.
7. User Accounts
If you create an account:
- You are responsible for maintaining confidentiality of your login details
- You are responsible for all activity under your account
We reserve the right to suspend accounts for misuse.
8. User Content
If you submit reviews, feedback, or content:
- You grant us the right to use, display, and share it
- You confirm that the content is lawful and does not infringe on any rights
We may remove content that violates our policies.
9. Intellectual Property
All content on this website including:
- Text
- Images
- Branding
- Logos
belongs to Cleanbilla and is protected by applicable laws.
You may not use or reproduce any content without prior permission.
10. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Logistics providers
- Analytics tools
We are not responsible for their independent policies or actions.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the product
12. Disclaimer
Our products are:
- Designed for cleaning purposes only
- Made with eco-conscious ingredients
However:
- Results may vary based on usage conditions
- Users should follow usage instructions carefully
We do not guarantee specific outcomes in all conditions.
13. Indemnification
You agree to indemnify and hold Cleanbilla harmless from:
- Claims arising from misuse of the website
- Violation of these Terms
- Infringement of any third-party rights
14. Termination
We may suspend or terminate access:
- If you violate these Terms
- If misuse or fraudulent activity is detected
15. Governing Law
These Terms are governed by the laws of India.
16. Dispute Resolution
In case of disputes:
- You agree to first contact us for resolution
- If unresolved, disputes shall be subject to jurisdiction of courts in Tamil Nadu, India
17. Changes to Terms
We may update these Terms at any time.
Continued use of the website constitutes acceptance of updated Terms.
18. Contact Us
For any questions regarding these Terms:
📧 Email: support@cleanbilla.in
🌐 Website: www.cleanbilla.in